Terms of service

These terms govern your use of Luce: luce.show and its apps, a platform for running events from the invitation to the report, with a light show on the guests' phones.

Luce is run by Doğan Duman, Eskişehir, Türkiye (“Luce”, “we”). By creating an account or using Luce, you agree to these terms and to the privacy policy.

You need to be at least 16 years old to create an account. Give accurate details and keep your sign-in safe: you are responsible for what is done with your account.

An organization's owner is responsible for its members and for what is done in its name.

Guests can open an event page and join a show without an account. Some show features ask for your phone's camera, motion sensors or location. They are used only for the feature you turn on, and you can say no.

Luce has a Free plan and paid plans (Pro for a person, Team for an organization, and Enterprise by agreement). What each includes and costs is on the pricing page.

Each plan brings a number of people a month. An event's show capacity is taken from them when it is published; what they don't cover is bought as extra people before publishing.

Paid plans renew automatically, monthly or yearly, until you cancel. A cancellation takes effect at the end of the period you have paid for. We may change prices; a new price applies from your next renewal, and we tell you at least 30 days before.

Payments are handled by Creem, our reseller and merchant of record: Creem sells to you, charges the taxes and issues the invoices, and its buyer terms apply to the purchase.

Extra people you buy and don't use stay as credit and never expire. Credit has no cash value and can't be transferred. An event pass opens Pro's tools for one event and is paid once.

How refunds work is in the refund policy.

What you put on Luce (events, photos, videos, music, messages, comments) stays yours. You let us host, copy, process and show it as needed to run Luce: on event pages, on guests' phones and on big screens, and in automatic translations.

You are responsible for having the rights to what you share, including music and the people in your photos. We may remove content that breaks these terms or the law.

Don't use Luce to:

• break the law, or run an unlawful event
• share content that is hateful, harassing, violent, sexual involving minors, or infringes someone's rights
• send spam or impersonate others
• interfere with Luce, test its load, or collect data from it by automated means without our written permission

Organizers are responsible for their events: the venue, the crowd's safety and the local rules.

We work to keep Luce running and safe, but it is provided “as is” and we can't promise it will never be interrupted. A show depends on the guests' phones and networks. We may change or remove features; if a paid feature goes away, we tell you first. Service levels for Enterprise are set in its own agreement.

As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits or a lost event, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow to be limited, or your rights as a consumer.

You can delete your account at any time in Settings. We may suspend or close an account that breaks these terms, telling you why unless the law or safety prevents it. What happens to your data is in the privacy policy; what happens to payments is in the refund policy.

These terms are governed by the laws of the Republic of Türkiye, and the courts and enforcement offices of Eskişehir are competent. If you are a consumer, you keep the protections of the law where you live, and you may also apply to the consumer arbitration committees or courts the law gives you.

We may update these terms. For changes that matter, we tell you by e-mail or in the app at least 15 days before they apply. Using Luce after that means you accept them. Questions: hello@luce.show.